Privacy Policy and User Data

TCC - Developed by VUI INNOVATE

Respect for your privacy is fundamental to our service. Since we started, we've built our services with a set of strong privacy principles in mind. In our updated Terms of Service and Privacy Policy, you'll find:

Our Commitment to Privacy

We only use your data for account creation and to help you connect with your contacts on the TCC app. We do not create or store any spam or block lists to filter calls. We also do not sell or use any information provided by you in any manner other than to provide our services. Your user information is secure, and we use mobile numbers from India to operate our services.

The TCC app provides end-to-end encryption for all messages and attachments, ensuring that only you and the recipient can read them. To further enhance your privacy, we prevent screenshots and screen recordings of chats. All media and documents you share are also encrypted and do not appear in your mobile device's public storage.

Information We Collect

The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services, and without this, we will not be able to provide our Services to you. For example, you must provide your mobile phone number to create an account.

Our Services also have optional features which, if used by you, require us to collect additional information. You will be notified of such collection, as appropriate. If you choose not to provide the information needed for a feature, you will be unable to use that feature.

We do not collect or store any of your phone contacts or chats from the TCC app on our servers. We only have the user profile, including your name, phone number, and a basic bio, of the person who has created their account with us. We perform a contact upload/sync just to check if any of your friends and family are also using our TCC app, and we show them to you in the app, but none of the contact information is stored on our servers.

Information You Provide

Your Account Information: You must provide your mobile phone number and basic information (including a profile name of your choice) to create an account. If you don't provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture and "about" information.
Your Messages: We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and are not typically stored on our servers. Once your messages are delivered, they are deleted from our servers.
- Undelivered Messages: If a message cannot be delivered immediately (e.g., if the recipient is offline), we keep it in encrypted form on our servers for up to 30 days while we attempt to deliver it. If a message is still undelivered after 30 days, we delete it.
- Media Forwarding: When a user forwards media within a message, we store that media temporarily in encrypted form on our servers to aid in more efficient delivery of additional forwards.
Your Connections: You can use the contact upload feature to provide us with the phone numbers in your address book on a regular basis, if permitted by applicable laws. If any of your contacts aren't yet using our Services, we'll manage this information for you in a way that ensures those contacts cannot be identified by us. You can also create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information. You can provide a group name, profile picture, or description.
Device and Connection Information: We collect device and connection-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, and App Version.
Permissions: To enable features like in-app voice calling and sending media, we require your permission to access your device's camera, microphone, and media storage.

Information Others Provide About You

We receive information about you from other users. For example, when other users you know use our Services, they may provide your phone number, name, and other information (like information from their mobile address book) just as you may provide theirs. They may also send you messages or call you. You should keep in mind that in general any user can capture screenshots or make recordings on other platforms and share them with others.

Information You and We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

Send Your Information To Those With Whom You Choose To Communicate: You share your information (including messages) as you use and communicate through our Services.
Information Associated With Your Account: Your phone number, profile name and photo, "about" information, last seen information, and message receipts are available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users.
Your Contacts And Others: Users with whom you communicate can store or reshare your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the "block" feature in our Services to manage who you communicate with and what information you share.